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Productized Services Increased Client Retention

Success Stories: The Power of Productized Services

How Productized Services Drive Loyalty

Are you an aspiring entrepreneur who struggles to keep the business on track? Then productizing your services can help you strike the goal. A statistic revealed that a company that productizes its service might have a valuation of 8x revenue, while a traditional professional services firm might have a valuation of 1x revenue. Read this article to learn more about the productized service and its success stories. 

What is Productized Services

Productized services combine the individualized aspect of services with the efficiency of product distribution. They are standardized offerings intended to produce particular results at a set cost. Productized services simplify procedures by encapsulating solutions into pre-determined deliverables, in contrast to traditional service models where projects are customized to meet the unique demands of each client.  This model allows businesses to deliver consistent value across clients, enhancing predictability and efficiency.

The ability of productized services to increase customer retention is by far their greatest benefit. Businesses can give their customers a more gratifying and dependable experience by setting clear expectations, offering predetermined prices, and expediting delivery times. This model also reduces client uncertainty, which is often a pain point in traditional service agreements, leading to stronger and long-term relationships.

Challenges with Traditional Service Models

Traditional service models face several challenges, including scalability issues and inconsistency in deliverables. customization overload can bog down processes, making it difficult to offer the same level of quality to every client. These challenges negatively impact client retention and satisfaction, as clients often face long timelines and unpredictable costs. Many businesses struggle with churn when they rely too heavily on customized services, as each project becomes time-consuming and less profitable.

The Shift to Productized Services

To address these challenges, many companies have transitioned to productized services. This shift offers predictability, scalability, and improved customer satisfaction. By delivering consistent and streamlined services, businesses can manage expectations more effectively, ultimately reducing churn. Real-life trigger points, such as inefficient project timelines or dissatisfied clients, often prompt companies to adopt productized services, ensuring long-term success and profitability through higher retention rates.

Success Stories of Productized Services 

Read on to learn about how productized services can help you cross the fine line. Here are a few real-life success stories that show what productized service services can bring to the table: 

Case Study: Scribe Media 

What is Scribe Media? 

Scribe Media is a professional publishing company that assists authors in publishing their books. They cater to authors who may lack the experience or resources to navigate the traditional publishing landscape. 

Services and Pricing Structure of ScribeMedia 

Scribe Media offers a comprehensive suite of services to support authors throughout the publishing journey. These services include:    

Scribe publishing: $26,000 

In this service, authors will write the book and Scribe Mediawill proofread and publish it.  

Guided author: $44,000 

In this service, authors will be given comprehensive coaching regarding their writing process. After the author is done with the book, Scribe Media will publish it. 
 

Scribe professional: $56,000 

In this service, ScribeMedia will interview the author and write the book all about their vision and voice. In the last step, Scribe Media publishes the book. Many entrepreneurs benefit from this service.  

Elite Ghostwriting: Custom 

In this ScribeMedia’s ghostwriting professionals do the hard work for you. They write the story, edit, publish, and do the marketing for you.  

Marketing Services

They offer assistance with book publicity, social media marketing, and even book tour planning.    

Profit or Stats About ScribeMedia 

Financial information such as revenue or profit is not readily available on the ScribeMedia website. However, they do highlight some success metrics: 

  • Over 2,000 authors published through ScribeMedia.    
  • 23 of their clients achieved New York Times and Wall Street Journal bestseller status. 

Case Study: Design Pickle? 

Businesses can access a team of experienced designers at Design Pickle, a graphic design service that is subscription-based and provides them with limitless access. It’s a practical answer that does away with the necessity for internal designers for businesses with continuous design requirements.  

Services of Design Pickle 

Design Pickle provides a comprehensive range of graphic design services, including: 

Graphic Design

Create various design assets like logos, social media graphics, and marketing materials. 

Custom Illustration

Develop unique and original illustrations for your brand. 

Presentation Design

Design visually appealing and engaging presentations. 

Motion Graphics

Create animated graphics and videos for digital
marketing. 

Pricing Structure of DesignPickle 

Based on the image you provided, Design Pickle offers three main subscription plans: 

Graphics Pro

Starting at $1,124.10/month. Ideal for businesses with basic design needs. 

Graphics Premium

Starting at $1,754.10/month. Offers more advanced features and capabilities. 

Power Plans

Pricing is available upon request. Designed for businesses with high-volume design needs and complex projects. Now Design Pickle makes 21/M per a year.  

Case Study: Video Husky 

Video Husky is a subscription-based video editing service. It helps businesses and individuals create high-quality videos without hiring in-house editors. It helps creators who lack the time, skills, or resources to edit their own video content. 

Services of Video Husky 

Video HusBasic Editing

Crop the video, add text overlays, and make the flow and clarity adjustments. Advanced editing includes sound design, color correction, motion graphics, and other features.

Social Media Edits

Customize videos for popular social media sites like YouTube, Instagram, and TikTok.

Revisions

You may make as many changes as you like to make sure your video is exactly what you want.

Pricing Structure of Video Husky 

Video Husky offers four main subscription plans, each with a specific set of features and limitations: 

Pom Plan ($549/month)

Ideal for beginners or those with basic editing needs. Includes 40GB raw footage upload, 20 minutes final export, 1 main + 3 micro exports, and subtitles on the main export only. 

Eskimo Plan ($749/month)

Suitable for growing businesses or YouTubers with moderate editing needs. Offers 60GB raw footage upload, 40 minutes final export, 3 main + 5 micro exports, and subtitles on all exports. 

Siberian Plan ($1,590/month)

Caters to businesses or creators requiring advanced editing and frequent video production. Includes 100GB raw footage upload, 60 minutes final export, 5 main + 7 micro exports, and all subtitles included. 

St. Bernard Plan (Custom Price)

Designed for agencies, production houses, or marketing teams with high-volume video needs. Pricing and features are tailored based on specific requirements. 

How It Works 

Video Husky operates on a simple and streamlined model: 

Project Submission

Upload your raw footage and provide editing instructions. 

Dedicated Editor

You’ll be paired with a dedicated video editor experienced in your niche. 

Collaboration & Revisions

Collaborate with your editor through a project management platform and request revisions as needed (unlimited revisions are included). 

Final Export

Receive your high-quality finished video ready for distribution. 

Profit or Stats About Video Husky 

Financial information such as revenue or profit for Video Husky is not publicly available. However, they showcase client testimonials and success stories on their website, suggesting satisfied customers. Additionally, the pricing structure suggests a potential business model based on recurring subscription fees. 

Additional Considerations 

Turnaround Time

While specific turnaround times aren’t explicitly advertised, Video Husky emphasizes working on one project at a time to ensure quality and efficiency. 

Communication & Collaboration

The dedicated editor model and project management platform seem to facilitate effective communication throughout the editing process. 

Scalability

The tiered pricing structure caters to diverse needs and allows businesses to scale their video editing needs as they grow. 

Conclusion 

It is evident that productized services are successful in increasing client retention because customers respect the clarity, dependability, and value they receive. This concept provides firms with an efficient means of growing without sacrificing quality. Productizing your services could be the solution if you want to change the way you provide your services and build a more devoted clientele. Don’t let the chance slip away to maintain your advantage in the cutthroat industry of today. Reach out to us As Ecommerce Marketing Company, and together we can devise a plan that will keep your customers interested and coming back for more!